Furniture and Appliance Sales Associate

Farm & Home Hardware•Ashland, OH

8d•Onsite

About The Position

We’re looking for a motivated, dependable Sales Associate to join our Furniture & Appliance team. This isn’t a high-pressure sales position. Our goal is to understand what the customer needs, know our products, provide great service, and help customers make the right purchase for their home.

Requirements

Friendly and comfortable talking with customers
Motivated to sell and improve
Dependable and accountable
Detail-oriented
Comfortable learning a large variety of products
Able to work independently while still being part of a team
Willing to follow established sales and operational processes
Comfortable using computers and point-of-sale systems
Able to communicate professionally in person and over the phone
Willing to follow up instead of simply waiting for customers to return

Nice To Haves

Previous furniture, mattress, appliance, retail, or sales experience is helpful, but we’re willing to train the right person.

Responsibilities

Greet customers and provide a professional, helpful sales experience
Learn and sell furniture, mattresses, appliances, and related products
Ask the right questions to understand each customer’s needs, budget, and priorities
Build quotes and sales orders accurately
Follow up with customers on quotes, special orders, and purchasing decisions
Maintain strong product knowledge and stay current on promotions and manufacturer programs
Explain available protection plans, delivery, installation, financing, and other services
Verify orders, pricing, payments, and customer information for accuracy
Help maintain an organized, clean, and properly tagged sales floor
Work with the warehouse, delivery, service, and administrative teams to make sure customers are taken care of from the initial sale through completion
Take ownership of customer concerns and help find solutions when problems arise