Sales Associate Geneva Commons -ANN

KnitWell Group•Geneva, IL
•Onsite

About The Position

As a Sales Associate at LOFT, you serve as a brand ambassador, creating authentic connections with customers and guiding their shopping journeys with personalized styling recommendations. You help keep merchandise organized and properly placed on the sales floor, collaborate with the team to create personalized customer experiences, and contribute to an inviting store environment. You also support brand loyalty, visual and operational standards, and a seamless omnichannel shopping experience.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative and make thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and to provide a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and in the right place on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts
  • Eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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