Sales Supervisor - Warby Parker- Geneva Commons

Warby Parker • Geneva, IL

8h • Onsite

About The Position

Warby Parker is seeking a self-motivated Sales Supervisor to help create excellent customer experiences in its retail locations. The role involves sharing the company’s story and mission with customers, contributing to process improvements and special projects, and supporting an efficient, inclusive, service-minded retail environment. The Sales Supervisor leads selling on the floor, front-of-house operations, and team touch-bases when a manager is not present, and opens and closes the store. The posting notes that similar roles at other brands may be called Keyholder.

Requirements

• Professional retail experience at a customer-focused company.
• At least 6 months of experience in a management position.
• Exceptional interpersonal and communication skills to deliver customer service.
• Ability to remain calm under pressure and adapt quickly.
• Entrepreneurial spirit, curiosity, and eagerness to learn.
• Team-oriented approach and passion for helping customers and teammates.
• Innovative, proactive problem-solving skills.
• Self-motivation and commitment to high performance.
• Ability to bring positive energy to the workplace, including when working long hours.
• Must not be listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker’s values and brand philosophy to customers.
• Promote an efficient, inclusive, and service-minded retail environment.
• Demonstrate product knowledge and provide thoughtful, honest style advice.
• Develop innovative ways to improve the glasses-shopping experience.
• Lead selling on the floor, front-of-house operations, and team touch-bases when a manager is not present.
• Open and close the store.
• Help foster an inclusive culture by treating customers and colleagues with respect.
• Contribute to process ideation and improvement and participate in special projects.

Benefits

• Health insurance for full-time employees.
• Vision insurance for full-time employees.
• Dental insurance for full-time employees.
• Life and AD&D insurance for full-time employees.
• Paid sick leave.
• Paid holidays for full-time employees.
• Vacation days for full-time employees.
• Retirement savings plan (401(k)) for full-time employees.
• Parental leave, including for non-birthing parents, for full-time employees.
• Short-term disability for full-time employees.
• Employee Stock Purchase Plan.
• Employee Assistance Program (EAP).
• Bereavement support for full-time employees.
• Optical Education Reimbursement for full-time employees.
• Free eyewear.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed