The North Face: Sales Associate - Washington Square

VF Corporation • Portland, OR

6d • $18 - $23

About The Position

The Sales Associate is the face of The North Face brand, creating memorable shopping experiences through customer engagement, product knowledge, and exceptional service. Working collaboratively in a fast-paced retail environment, the associate contributes to store success through sales, visual merchandising, and operational excellence. The role also involves maintaining a clean, organized, customer-ready store and following company policies, procedures, and safety standards.

Requirements

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Strong verbal and written communication skills.
• Ability to collaborate as part of a team and adapt to changing business needs.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills, including basic retail systems and applications.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.
• 0–1 year of relevant experience.

Nice To Haves

• High school diploma or equivalent preferred.
• Customer service experience preferred; retail experience is a plus.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals using available resources and tools.
• Assist with visual merchandising, product replenishment, and brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Follow company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED