Full Time - Sales Associate - Building Materials - Opening

Lowe's Companies, Inc. • Cranberry Township, PA

2d

About The Position

The Sales Associate works as a Customer Service Associate in the Building Materials department, welcoming customers and helping them find products and services for their home improvement needs. The role involves listening to customers, answering questions, assisting with product selection and merchandise handling, and ensuring customers’ needs are met. Daily responsibilities may vary by department and may include preparing merchandise for customers, organizing and replenishing shelves, and processing orders and deliveries accurately. Associates may cross-train in other store areas and occasionally travel to meetings, training, or neighboring stores. Work may involve both indoor and outdoor conditions, variable climates, noise, and moving or shaking objects and equipment.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, limiting single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with proper training or assistance.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Restock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare department merchandise to meet customer needs, such as cutting and bundling wood or cutting drywall.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Travel occasionally to meetings, training, or to support neighboring stores, if needed.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed