Full Time - Sales Associate - Building Materials - Opening
About The Position
As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services for home improvement projects. You listen to customers, answer questions, assist with product selection and handling, and help ensure their needs are met. Associates may work in departments such as Building Materials, Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on store hiring needs and skillsets. Daily tasks vary by department and can include organizing and replenishing merchandise, processing orders and deliveries, preparing products to customer specifications, and guiding customers through shopping or checkout. The role may involve occasional travel to meetings, training, or neighboring stores. Working conditions can include indoor and outdoor environments, variable weather, noise, and moving or shaking equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as needed and when properly trained.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and down stocking products.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to help provide customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance and other education support, including trade skills scholarships.
- 401(k) retirement account with company match.
- Employee Stock Purchase Plan, subject to eligibility.
- 10% associate discount and a broad discount platform.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program with work/life services and no-cost counseling.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Learning and development opportunities.
- Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation, and grant awards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
