Full Time - Sales Associate - Building Materials - Opening

Lowe's Companies, Inc. • Prescott, AZ

4d

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with product selection and handling, and may occasionally load merchandise. You also organize and replenish merchandise, process orders and deliveries, and prepare products according to customer needs. Associates work in a department determined by hiring needs and skillsets, and may cross-train in other store areas. The position does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, variable and extreme weather, noise, and moving or shaking objects and equipment. Physical work can involve prolonged standing or sitting and lifting merchandise; associates must follow lifting guidelines and use powered equipment when required and properly trained.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed