Sales Associate

Carter's•San Marcos, CA

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers, help them find products for babies and children, and support them through important moments in their parenting journey. You work in a welcoming, inclusive retail environment and contribute to a positive customer experience through product knowledge, service, sales transactions, and store upkeep. The position offers schedules intended to accommodate work and personal activities, along with opportunities to learn, develop skills, and grow within the company. Compensation ranges from $16.00 to $18.25 per hour, based on experience and location.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective, professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers warmly and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist with omnichannel needs to ensure a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotions and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules intended to accommodate work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offers tuition-free GED or bachelor’s degree study, or English as a second language learning.
  • Professional and personal development, including programs to build skills and support career growth.
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