Sales Associate

Carters Inc. • Gastonia, NC

5d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will help customers find products for the many moments in their parenting journey, from welcoming a new baby to preparing for a child’s first day of school. You will work in a welcoming and inclusive retail environment, supporting customers and contributing to a positive shopping experience.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers warmly and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and serve multiple customers in a busy retail environment.
• Assist customers with omnichannel services as needed to support a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotions and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree opportunities or English-as-a-second-language learning.
• Professional and personal development and training programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed