Sales Associate

Carters Inc.•San Antonio, TX

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You’ll welcome customers, help them discover products for babies and young children, and support them through milestones in their parenting journey. You’ll work in a welcoming and inclusive retail environment that values and develops team members’ skills and talents. Carter’s describes its culture as close-knit and centered on caring, teamwork, flexibility, and growth, with training and development programs to help employees succeed.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective, professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
  • Assist with omnichannel shopping as needed to provide a positive customer experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree opportunities or English-as-a-second-language learning.
  • Professional and personal development, including programs to build skills and support career growth.
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