About The Position

Denim Tears is seeking a passionate, customer-focused Sales Associate to represent its boutique and deliver meaningful, personalized shopping experiences. The associate serves as a brand ambassador by engaging authentically with customers, learning and sharing product knowledge and the brand story, and offering thoughtful recommendations. The role supports store sales initiatives, maintains store standards, and collaborates with teammates to create a welcoming, service-driven environment. Depending on business needs, responsibilities may include opening and closing procedures, keyholder duties, and other daily store operations. The role may also support other brands in Leap’s portfolio through new store openings, activations, and market coverage. The position pays $18–$20 per hour and is bonus eligible. Compensation depends on the candidate’s experience, skills, competencies, and qualifications. Benefits eligibility and PTO accrual vary by hours worked and employment status, as described in the posting.

Requirements

  • Previous retail, hospitality, or customer-facing experience.
  • Passion for creating exceptional customer experiences and building authentic connections.
  • Strong communication skills and ability to engage a diverse range of customers.
  • Ability to learn product knowledge and confidently share brand stories.
  • Team-oriented mindset and willingness to support store priorities and collaborate with others.
  • Ability to take ownership of assigned store responsibilities, including opening and closing procedures and keyholder duties as needed.
  • Ability to maintain a clean, organized, and fully stocked sales floor.
  • Dependability and adaptability in a fast-paced retail environment.
  • Flexible availability, including days, evenings, weekends, holidays, and peak retail periods.
  • Ability to stand, walk, and lift up to 50 pounds while working on the sales floor.
  • Must be at least 18 years of age.

Responsibilities

  • Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
  • Deliver an elevated shopping experience by understanding customer needs and providing thoughtful product solutions.
  • Represent the brand professionally and enthusiastically, creating memorable customer experiences.
  • Support store sales goals through proactive customer engagement and effective selling behaviors.
  • Learn product information and share brand stories to educate customers and build purchase confidence.
  • Assist customers throughout their shopping journey, from initial engagement through checkout.
  • Maintain a customer-ready store through visual merchandising, replenishment, cleanliness, and presentation.
  • Assist with inventory tasks, shipment processing, and daily operational priorities.
  • Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
  • Follow company policies, procedures, and brand standards.
  • Collaborate with teammates and leadership to achieve store goals and support daily operations.
  • Adapt to changing business needs, including peak selling periods, events, and special initiatives.
  • Support other brands in the Leap portfolio through new store openings, activations, and market coverage when needed.

Benefits

  • Bonus eligibility.
  • Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
  • AllOne Health Employee Assistance Program.
  • 401(k).
  • Accrued paid time off: full-time hourly employees may accrue up to two weeks (80 hours) annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
  • Employee discount and wardrobe allotment for participating Leap brands.
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