Sales Associate - Antigo

Goodwill NCW Jobs • Antigo, WI

22h

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. It works with donors and shoppers to elevate people by eliminating barriers to employment, build skills for sustained employment, and improve financial stability. The organization says its commitment to addressing community needs drives it to continuously evolve.

The Sales Associate supports customer satisfaction and store operations by processing purchases, informing customers about Goodwill programs, maintaining merchandise displays, helping customers locate items, and keeping work areas clean, safe, and organized. Work is primarily in a standard retail backroom or warehouse environment, with extensive team member contact and frequent interruptions. The role has physical demands, including prolonged standing and handling items of varying weights.

Requirements

• Excellent time-management and prioritization skills, including the ability to handle multiple tasks simultaneously under time constraints.
• Excellent communication, customer-service, and attention-to-detail skills.
• Ability to operate a cash register and accurately count money.
• Basic math skills.
• Fluency in English.
• Experience with computers, or willingness and ability to learn.
• Reliable transportation.
• Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular and timely attendance according to the assigned schedule.
• Ability to stand for prolonged periods, up to 8 hours.
• Ability to independently twist, lift, carry, push, or pull weights from moderate (10 pounds) to heavy (25 pounds); use a team lift for objects weighing over 25 pounds.
• Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
• Sufficient hand and finger dexterity for detailed tasks.
• Ability to verbally communicate to exchange information.

Responsibilities

• Efficiently and accurately scan tickets and process payments while following cash-handling standards.
• Educate customers about the Round Up program to achieve program goals.
• Inform customers about the Good Points program to achieve program goals.
• Operate the telephone, including answering calls professionally and using the paging system.
• Ensure items are properly displayed, pulled, and restocked according to merchandising standards and leadership guidance.
• Help customers locate items when possible, or seek assistance for them when unable to help.
• Maintain a clean, safe, and organized work area.
• Complete opening and closing checklists and support general cleaning, including parking lot maintenance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed