Seasonal Part-Time Sales Associate

MINISO USA•Fairview Heights, IL

About The Position

The Seasonal Sales Associate provides exceptional customer service, maintains store presentation, and supports daily sales operations during peak seasons. The role helps create an enjoyable and efficient shopping experience for MINISO USA customers while supporting store goals and visual merchandising standards. The associate assists customers with product questions and locating merchandise, processes inquiries and returns according to store policy, maintains and replenishes the sales floor, and supports visual merchandising. The role also involves accurately operating the cash register and POS system, handling payments, promoting the MINISO Membership Program, and applying promotions or checking inventory as needed. Associates follow store policies, procedures, and safety guidelines, support team members and management with assigned tasks, and maintain a professional, respectful, and collaborative attitude.

Requirements

  • High School Diploma or equivalent.
  • Ability to engage with customers in a friendly, helpful, and professional manner.
  • Strong verbal communication skills for clear and effective customer interactions.
  • Willingness to work a flexible schedule, including weekends, holidays, and evenings as needed.
  • Adherence to store policies and procedures.
  • Reliability demonstrated through consistent attendance and punctuality.
  • Professional and respectful demeanor with customers and colleagues.

Nice To Haves

  • Retail sales experience.

Responsibilities

  • Greet customers warmly and provide a friendly, engaging shopping experience.
  • Answer product questions, offer suggestions, and help customers locate merchandise.
  • Process customer inquiries, returns, and exchanges according to store policy.
  • Maintain a clean, organized, and visually appealing sales floor.
  • Replenish inventory, restock shelves, and help ensure product availability.
  • Support visual merchandising guidelines and brand standards.
  • Operate the cash register accurately and efficiently.
  • Handle cash, credit, and other payment transactions accurately and help prevent errors.
  • Promote and enroll customers in the MINISO Membership Program.
  • Use POS systems to apply promotions and check inventory as needed.
  • Follow store policies, procedures, and safety guidelines.
  • Support team members and management with additional assigned tasks.
  • Maintain a professional, respectful, and collaborative attitude.
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