Sales Associate

EssilorLuxottica Group•San Mateo, CA

About The Position

The Sales Associate delivers a quality eye care and eyewear experience to every LensCrafters patient and customer and helps establish the store as a premier destination for vision needs in the community. The position supports sales goals by cultivating customer relationships, recommending lenses and coatings based on optical prescriptions, helping customers select frames, and taking optical measurements. The Sales Associate also contributes to a positive, inclusive store environment and helps keep displays and inventory clean, attractive, and organized.

Requirements

High school diploma or GED.
At least 1 year of retail or customer service experience.
Familiarity with point-of-sale systems, computers, and calculators, with basic phone and math skills.
Ability to embrace new technology and change while maintaining a high level of accuracy.
Ability to sell using sales skills and take accountability for sales results, with a desire to meet goals.
Strong oral and written communication skills.
Self-motivation and demonstrated ability to multitask and respond flexibly in a quickly changing environment.

Responsibilities

Consistently meet sales plans and company objectives by cultivating existing customer relationships and building new ones.
Use optical prescriptions to recommend specific lenses and lens coatings.
Assist patients with frame selection and coordinate frames with optical measurements to help customers choose vision solutions.
Conduct measurements using appropriate optical tools and consult with an Optician as needed.
Contribute to a positive store environment and foster professional relationships with peers, management, doctors, and support staff.
Maintain the appearance of the store and keep displays and inventory clean, attractive, and organized.
Help foster an inclusive culture by treating customers and colleagues with respect.