PT Sales Associate
About The Position
Lovesac is hiring a part-time Sales Associate for its Johnstown, Colorado store. Sales Associates connect with customers, guide them through product choices that fit their lifestyles and spaces, and deliver a customer-first sales experience. The role involves building customer relationships, maintaining a personal quote pipeline, following up to drive sales, providing product education and brand tours, and working to meet sales goals and key performance indicators. The Associate contributes to an inclusive, respectful team culture and supports daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. The position requires flexibility to work during busy selling periods, including nights, weekends, and holidays. Associates may travel to local stores, vendors, or occasional meetings as required.
Requirements
- Must be at least 18 years old.
- At least 1 year of experience in retail or customer service.
- Must regularly work during high-traffic periods, including nights, weekends, and holidays.
- Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
- Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
- Sound judgment, integrity, and trustworthiness when handling transactions, sensitive business and customer data, privacy, and safety.
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to move objects, including medium-to-large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
- Ability to bend, twist, kneel, reach, stoop, crawl, and climb.
Responsibilities
- Greet customers positively and actively sell while following the Lovesac selling process.
- Maintain a personal quote pipeline and follow up with customers to increase conversion.
- Build customer connections that encourage loyalty, repeat business, and brand advocacy.
- Understand customer needs, provide exceptional service, and manage the customer journey from beginning to end.
- Demonstrate product knowledge, conduct brand tours, educate customers, and close sales.
- Work to meet and exceed sales goals and key performance indicators.
- Contribute to an inclusive and respectful environment for customers and teammates.
- Remain accountable and flexible, learn from feedback, and build authentic customer relationships.
- Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
- Use store systems and data to prioritize work and support efficient, customer-focused operations.
- Follow brand standards, safety requirements, and company policies while helping maintain a positive team environment.
- Take on additional priorities and special projects as needed.
Benefits
- Performance-based quarterly bonus
- Competitive hourly wage
- 401(k) with company match
- Legal and identity theft plans
- Paid time off and holiday pay
- Associate Resource Groups
- Lovesac Gives Back
- Verizon employee discounts
- Employee Assistance Program (EAP)
- Access to discounted health benefits
- Wellness and gym discounts
- Up to 26 hours of paid time off within the fiscal calendar year
- Pay at 1.5 times the regular rate for hours worked over 40 in a work week
- Paid sick and safe leave may be available in certain jurisdictions
- Pay at 1.5 times the regular rate for hours worked on specified holidays
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
