Sales Associate - Western US

KeenfinityFairport, NY
Remote

About The Position

Sales Associates are responsible for developing and maintaining excellent customer relationships through IQSIGHT product portfolio sales. This includes introducing, marketing, quoting and selling IQSIGHT video products through outbound and inbound calls, with the objective to develop and close new business. You will be an integral part of the sales regions, working in conjunction with the regions to enhance sales and knowledge of IQSIGHT products. The associate must reside in the western US (Pacific or Mountain time zone).

Requirements

  • High school diploma or GED is required
  • 3 years of pre-sales, customer service or inside sales experience, preferably selling technology products.
  • Working knowledge of Security Systems products, in particular video products and systems, is strongly preferred.
  • Excellent computer skills, specifically MS Word, PowerPoint, Excel and Outlook.
  • Strong verbal and written communication skills.
  • Effective presentation skills are necessary.
  • Professional telephone etiquette.
  • Ability to handle stressful situations in an efficient, professional manner.
  • Demonstrate an aptitude for understanding the applicable technology and be comfortable with continuous learning and conveying the products in a rapidly evolving industry.
  • Ability to support a team approach to satisfy sales goals and to assure 100% customer satisfaction.

Nice To Haves

  • An Associate degree in Business or a technical discipline is preferred.
  • SAP experience is preferred.
  • Other Security products, such as access, fire, intrusion and/or Communications products (critical communications, public address, and/or professional audio) is desirable.
  • Multiple language capability is desirable.

Responsibilities

  • Sales activity will represent ~ 60-70% of the position.
  • Outbound calls directed towards agreed upon accounts within a region for the purpose of growing sales in these accounts and achieving defined sales goals – will be expected to work regional time zones.
  • Proactively prospect territory for newly developed business relationships and opportunities.
  • Conduct specific sales/product campaigns to win back inactive accounts.
  • Identify decision makers among the targeted leads to initiate sales process.
  • Determine prospect needs and requirements and suggest appropriate solutions.
  • Influence prospects to purchase, utilize or retain products and/or services.
  • Appropriately position our products against the competition.
  • Draw out, and seek to understand and overcome, customer objections.
  • Provide error-free written product and price quotations (Request for Quote – RFQ) to our internal and external customers, along with follow-up on all existing quotes.
  • Working with the Director of Sales to implement action plans.
  • Tracking the participation of dealers in promotional and demo programs
  • Reviewing territory progress, and conducting annual dealer stratification
  • Training new regional team members on sales programs and procedures
  • Travel to regional trade shows and team meetings as required by the business.
  • Reviewing and processing Product Spiffs, MDF, and Co-op
  • Helping to resolve dealer invoice price discrepancies.

Benefits

  • commission
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