Full Time - Sales Associate - ProServices - Day

Lowe's Companies, Inc.•North Attleboro, MA

3d•$16 - $17

About The Position

The Sales Associate supports Lowe’s customers by providing friendly, professional service and helping them find products and services for home improvement projects. Associates welcome customers, answer questions, help locate and select merchandise, and may assist with loading purchases. They organize and replenish merchandise, process orders and deliveries, and prepare products for customers according to department needs. Associates work in a department assigned according to store hiring needs and their skillsets, with opportunities to cross-train in other areas. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role may involve preparing products such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. It requires use of computers and retail technology, basic reading, writing, and arithmetic, and the ability to perform job-related activities that may include prolonged standing or sitting and lifting merchandise. Work environments may include indoor and outdoor conditions and exposure to varying temperatures, moisture, wind, noise, and moving or shaking objects and equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help provide customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance
Dental insurance
Vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program, including work/life services and no-cost counseling
Tuition assistance and trade skills scholarships
Maternity and parental leave
Adoption assistance
Associate discount
Employee Stock Purchase Plan, subject to eligibility
Annual bonuses, subject to eligibility
Learning and development opportunities
Business Travel Accident insurance
Broad discount platform