Sales Associate

Boot Barn•Hillsboro, TX
•Onsite

About The Position

Sales Partners engage with customers and create an exceptional in-store experience, representing Boot Barn’s Mission, Vision and Values through selling and service expertise, product knowledge, visual merchandising, and point-of-sale proficiency. The role focuses on building long-standing customer relationships and supporting a collaborative, inclusive store community. This position is open year-round to address changing hiring needs; there is no specific hiring timeline, and selected candidates will be contacted as positions become available. The Sales Associate helps customers make informed purchasing decisions, achieves sales goals, maintains merchandise presentation and inventory, and accurately processes transactions. The role also requires adherence to applicable laws and company policies, dependable attendance and appearance, and a willingness to work varied shifts and extended hours when needed.

Requirements

  • Strong communication, customer service, time management, and organizational skills.
  • Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
  • Flexibility with scheduling and willingness to work extended hours when necessary.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to complete documentation and reports accurately.
  • Ability to see, hear, and speak to communicate with partners and customers.
  • Close, distance, and peripheral vision; depth perception; and ability to adjust focus.
  • Manual dexterity to use hands and fingers to handle, feel, and type, and to reach with hands and arms.

Responsibilities

  • Foster a service and selling culture and exceed customer expectations to build long-standing customer relationships.
  • Develop expertise in product categories and communicate product features and benefits to customers.
  • Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
  • Stay informed about current merchandise promotions and advertisements.
  • Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
  • Help process merchandise and monitor and replenish floor stock.
  • Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at POS registers.
  • Work with store leadership to develop skills and improve performance metrics.
  • Follow applicable local, federal, and state laws, as well as company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate high-quality work, attendance, and appearance.

Benefits

  • Competitive hourly rate plus selling incentives (SPIFFS) and monthly store sales bonus.
  • 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level.
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