PT Sales Associate

LOVESAC COMPANY•Riverton, IA
•$15 - $16•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand focused on helping people live more comfortably through innovative, adaptable products. The Sales Associate connects with customers, helps them choose furniture suited to their lifestyles and spaces, and delivers a customer-first shopping experience. The role involves actively selling, building lasting customer relationships, demonstrating product knowledge, and meeting sales goals in a fast-paced retail environment. The Sales Associate also supports store operations, including opening and closing, inventory, visual standards, promotions, and use of store systems. Associates are expected to represent Lovesac’s values, contribute to an inclusive and respectful team environment, and uphold brand standards, safety practices, and company policies. This is a part-time position in Mountain View - Riverton, Utah, with a stated salary range of $15.00–$16.00 per hour and travel of up to 25%.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in retail or customer service.
  • Must regularly work during peak selling periods, including weekends, holidays, and nights.
  • Ability to use technology for sales and customer support, product demonstrations, customer assistance, and internal CRM systems.
  • Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
  • Excellent judgment, integrity, and trustworthiness when handling transactions, sensitive data, customer privacy, and safety.
  • Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to move medium to large furniture items weighing up to 75 pounds and assemble furniture on the selling floor.
  • Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

  • Greet customers and actively sell using the Lovesac selling process.
  • Maintain a personal quote pipeline and follow up with customers to drive conversion.
  • Build customer loyalty, repeat business, brand advocacy, and lasting client relationships.
  • Identify customer needs and provide exceptional service throughout the customer journey.
  • Demonstrate product knowledge, give brand tours, educate customers, and close sales.
  • Meet or exceed sales goals and key performance indicators through disciplined execution.
  • Contribute to an inclusive, respectful environment for customers and teammates.
  • Remain accountable, flexible, receptive to feedback, and willing to learn and grow.
  • Build relationships that strengthen brand awareness.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused execution.
  • Follow brand standards, safety requirements, and company policies while protecting the business.
  • Take on additional priorities and special projects as needed.
  • Work during high-traffic and peak selling periods, including weekends, holidays, and nights.
  • Use technology, demonstrate products, assist customers, and use internal CRM systems to support customer service and future outreach.
  • Travel as required to local stores, third-party vendors, and occasional meetings.
  • Handle financial transactions and sensitive business and customer data with judgment, integrity, and care for privacy and safety.
  • Assemble furniture on the selling floor and move furniture items weighing up to 75 pounds.

Benefits

  • Performance-based quarterly bonus
  • Competitive hourly wage
  • 401(k) with company match
  • Legal and identity theft plans
  • Paid time off and holiday pay
  • Associate Resource Groups
  • Lovesac Gives Back
  • Verizon employee discounts
  • Employee Assistance Program (EAP)
  • Access to discounted health benefits
  • Wellness and gym discount
  • Up to 26 hours of paid time off within the fiscal calendar year
  • Time-and-a-half pay for hours worked over 40 in a work week
  • Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
  • Time-and-a-half pay for hours worked on specified holidays
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