EMS Sales Associate - Vermont

Mountain Warehouse • South Burlington, VT

19h • Onsite

About The Position

EMS is seeking a passionate Sales Associate to join their team. This role is ideal for individuals who are passionate about retail and providing exceptional customer service. As a Sales Associate, you will play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. You will be responsible for maintaining high presentation standards, creating a welcoming atmosphere, and representing the brand with pride and enthusiasm while prioritizing health, safety, and wellbeing.

Requirements

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

Responsibilities

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the EMS brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Benefits

• Monthly Bonus Scheme
• 50% Colleague Discount across Eastern Mountain Sports, Mountain Warehouse and Animal
• Twice-yearly uniform allowance
• 30% off National Brands
• Stable, successful and supported environment
• Length of service awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees