Sales Associate

KnitWell Group•Natick, MA
•Onsite

About The Position

As a Sales Associate at Soma, you are a welcoming presence in a customer-centered environment shaped by the brand’s culture of hospitality. You help customers feel empowered by building genuine connections, sharing product knowledge, and providing personalized service. You also support store performance and operations by meeting personal goals, helping maintain merchandise and inventory, and contributing to a visually inspiring store and collaborative team environment. This is a regular, part-time position at the Natick Collection Soma store in Natick, Massachusetts. The listed pay range is $15.00–$18.75 per hour. Benefits are subject to employment type, role, and eligibility requirements.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • Flexible availability, including nights, weekends, and holidays.
  • A team-player mindset with a high level of ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong interpersonal and communication skills.
  • Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
  • Ability to bend, reach, and stretch for products; move around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Deliver a customer-centered experience that reflects the company’s culture of hospitality.
  • Initiate authentic conversations to understand customer needs and provide personalized service.
  • Use available tools to create a seamless omnichannel experience.
  • Educate customers about the benefits of brand loyalty programs.
  • Contribute to overall store performance by staying accountable to personal goals.
  • Assist store leaders with merchandising, inventory replenishment, and store organization.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Contribute to a positive work environment through teamwork and collaboration.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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