Sales Associate - Oshkosh

Goodwill NCW Jobs • Oshkosh, WI

3d • Onsite

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. It works with donors and shoppers to elevate people by eliminating barriers to employment and transforming lives through skill building for sustained employment and improved financial stability.

The Sales Associate supports customer service and retail operations by processing purchases, informing customers about Goodwill programs, maintaining merchandise displays, helping customers locate items, and keeping the work area clean, safe, and organized. The position is primarily performed in a standard retail backroom or warehouse environment, with frequent team member contact and interruptions.

Requirements

• Excellent time-management and prioritization skills, including the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer-service, and attention-to-detail skills.
• Ability to operate a cash register and accurately count money.
• Basic math skills.
• Fluency in English.
• Computer experience or willingness and ability to learn.
• Reliable transportation.
• Ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance according to the assigned work schedule.
• Ability to stand for prolonged periods, up to 8 hours.
• Ability to independently twist, lift, carry, push, or pull moderate weights of 10 pounds and heavy weights of 25 pounds; use a team lift for objects weighing over 25 pounds.
• Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
• Sufficient hand and finger dexterity to perform detailed tasks.
• Ability to verbally communicate to exchange information.

Responsibilities

• Ensure customer satisfaction by efficiently and accurately scanning tickets and processing payments while following cash-handling standards.
• Educate customers about the Round Up program and inform them about the Good Points program to help achieve program goals.
• Operate the telephone, answer calls professionally, and use the paging system.
• Ensure items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Assist customers in locating items or seek assistance for them when needed.
• Maintain a clean, safe, and organized work area; complete opening and closing checklists; and support general cleaning, including parking lot maintenance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed