Sales Associate

Carters Inc.•College Station, TX
•Onsite

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers, help them discover products for babies and young children, and support their shopping experience throughout the family’s parenting journey. The role is part of a welcoming and inclusive retail environment that values employees’ skills and talents. Carter’s offers training, development, and opportunities to grow in the current role and beyond. The job description notes that duties may change or be reassigned at management’s discretion, and employees may be asked to perform duties not listed.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and support multiple customers in a busy retail environment.
  • Assist with omnichannel services as needed to meet customer needs and provide a positive shopping experience.
  • Execute and expedite point-of-sale/register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program support to earn a GED or bachelor’s degree tuition-free, or learn English as a second language.
  • Professional and personal development, training, and development programs.
  • Opportunities to build skills and grow in the current role and beyond.
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