Seasonal Part-Time Sales Associate

MINISO USA•Westlake Village, CA

About The Position

The Seasonal Sales Associate provides exceptional customer service, maintains store presentation, and supports daily sales operations during peak seasons. The role contributes to an enjoyable and efficient shopping experience for MINISO USA customers while supporting store goals and visual merchandising standards. The associate welcomes and assists customers, answers product questions, helps locate merchandise, and handles inquiries, returns, and exchanges according to store policy. They maintain an organized sales floor, replenish inventory, support visual merchandising, operate the cash register and POS system, handle payments accurately, and promote enrollment in the MINISO Membership Program. They also follow store policies, procedures, and safety guidelines and assist team members and management with assigned tasks.

Requirements

  • High School Diploma or equivalent required.
  • Ability to engage with customers in a friendly, helpful, and professional manner.
  • Strong verbal communication skills for clear and effective customer interactions.
  • Willingness to work a flexible schedule, including weekends, holidays, and evenings as needed.
  • Adherence to store policies and procedures.
  • Professional and respectful demeanor with customers and colleagues.
  • Reliability through consistent attendance and punctuality.

Nice To Haves

  • Retail sales experience preferred.

Responsibilities

  • Greet customers warmly and provide a friendly, engaging shopping experience.
  • Answer product questions, provide suggestions, and help customers locate merchandise.
  • Process customer inquiries, returns, and exchanges according to store policy.
  • Maintain a clean, organized, and visually appealing sales floor.
  • Replenish inventory, restock shelves, and ensure product availability.
  • Support execution of visual merchandising guidelines and brand standards.
  • Operate the cash register accurately and efficiently.
  • Handle cash, credit, and other payment transactions accurately and prevent errors.
  • Promote and enroll customers in the MINISO Membership Program.
  • Use POS systems to apply promotions and check inventory as needed.
  • Follow store policies, procedures, and safety guidelines.
  • Support team members and management with additional assigned tasks.
  • Maintain a professional, respectful, and collaborative attitude.
  • Demonstrate reliable attendance and punctuality.
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