Seasonal Part-Time Sales Associate

MINISO USA•Natick, MA

About The Position

The Seasonal Sales Associate provides exceptional customer service, maintains store presentation, and supports daily sales operations during peak seasons. The role contributes to an enjoyable and efficient shopping experience for MINISO USA customers while supporting store goals and visual merchandising standards. The associate welcomes customers, answers product questions, offers suggestions, helps customers locate merchandise, and handles inquiries, returns, and exchanges according to store policy. They maintain a clean and organized sales floor, replenish and restock merchandise, and support visual merchandising guidelines. The role also involves operating the cash register and POS system, accurately processing payment transactions, promoting and enrolling customers in the MINISO Membership Program, and using POS features to apply promotions and check inventory. The associate follows store policies, procedures, and safety guidelines; supports team members and management with assigned tasks; and maintains a professional, respectful, and collaborative attitude.

Requirements

High School Diploma or equivalent required.
Ability to engage with customers in a friendly, helpful, and professional manner.
Strong verbal communication skills for clear and effective customer interactions.
Willingness to work a flexible schedule, including weekends, holidays, and evenings as needed.
Adherence to store policies and procedures.
Professional and respectful demeanor with customers and colleagues.
Reliability through consistent attendance and punctuality.

Nice To Haves

Retail sales experience preferred.

Responsibilities

Greet customers warmly and provide a friendly, engaging shopping experience.
Answer product questions, provide suggestions, and help customers locate merchandise.
Handle customer inquiries, returns, and exchanges according to store policy.
Maintain a clean, organized, and visually appealing sales floor.
Replenish inventory, restock shelves, and ensure product availability.
Support visual merchandising guidelines and brand standards.
Operate the cash register accurately and efficiently.
Handle cash, credit, and other payment transactions accurately.
Promote and enroll customers in the MINISO Membership Program.
Use POS systems to apply promotions and check inventory as needed.
Follow store policies, procedures, and safety guidelines.
Support team members and management with additional assigned tasks.
Maintain a professional, respectful, and collaborative attitude.
Demonstrate reliability through consistent attendance and punctuality.