Sales Associate

Petco•Harrisville, UT
•Onsite

About The Position

As a Sales Associate at Petco, you are at the heart of the Pet Care Center experience. You help pet parents find appropriate products and solutions for their pets while creating a welcoming, safe, and engaging environment. The role involves customer service and sales, pet-care support, cashiering, merchandising, stocking, and daily store operations in a fast-paced retail environment.

Requirements

  • Passion for animals and interest in pet care.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic math skills and comfort handling cash and transactions.
  • Strong attention to detail and reliability.
  • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
  • Ability to work in proximity to animals and tolerate exposure to animal dander, odors, noises, and cleaning chemicals.
  • Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Nice To Haves

  • Previous retail or customer service experience is preferred but not required.

Responsibilities

  • Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
  • Share accurate product and pet-care information to help customers make informed choices.
  • Maintain a clean, safe, welcoming, organized, and visually appealing store and sales floor.
  • Greet customers and provide friendly, courteous, knowledgeable, and solution-focused service.
  • Help customers select products and services that meet their pets’ needs; educate them about products, services, and promotions.
  • Create positive shopping experiences that build trust and customer loyalty, and support store sales and service goals.
  • Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
  • Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
  • Assist with store recovery, merchandising, promotional setups, and daily operational routines.
  • Collaborate with teammates and follow company policies, procedures, and safety standards.
  • Perform additional tasks and responsibilities as assigned.

Benefits

  • Opportunities to learn, grow, and explore career paths.
  • Welcoming, inclusive team environment.
  • Purpose-driven work that makes a difference for pets and people.
  • Fun, fast-paced role where no two days are the same.
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