Full Time - Sales Associate - Tools - Day
About The Position
The Sales Associate works in Lowe’s Tools department, welcoming customers and helping them find products and services for their home improvement needs. The role involves listening to customers, answering questions, assisting with product selection and handling, organizing and replenishing merchandise, and helping ensure orders and deliveries are accurate and on time. Associates may occasionally load merchandise and may cross-train in other store areas. Daily duties can vary by department and store needs. The position may involve working inside and outside in changing weather and climate conditions, exposure to noise and moving equipment, and physical activities such as prolonged standing or sitting and lifting. Associates must follow safe-lifting guidelines, limiting single lifts to 75 pounds; team lifts or powered equipment are used as needed and in accordance with training and safety guidance.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to support customer service.
- Prepare department merchandise to meet customer needs, such as tinting or mixing paint, cutting or threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and broad discount platform
- Learning and development opportunities
- Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, subject to eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
