Sales Associate

IT'SUGAR LLC • Emeryville, CA

1d

About The Position

IT’SUGAR is seeking a fun, dynamic Retail Sales Associate to deliver a positive customer experience and promote the brand. The associate helps create an entertaining store environment, provides quality customer service, and maintains the store’s visual standards. The role includes engaging with customers through the IT’SUGARTAINMENT customer engagement model, supporting store operations, representing the company’s core values, and helping achieve sales goals.

Requirements

• Must be at least 18 years old.
• No retail experience is required.
• Optimistic, outgoing, and enthusiastic personality.
• Willingness to work a flexible schedule, including days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Ability to walk and stand for long periods; use hands to handle or feel; reach with hands and arms; and talk or hear.
• Ability to independently lift or move up to 25 pounds and lift or move up to 50 pounds with assistance.

Responsibilities

• Follow the IT’SUGARTAINMENT customer engagement model by setting the stage, welcoming, engaging, entertaining, and thanking customers.
• Assist customers with requests and inquiries.
• Keep the sales floor clean and organized and maintain store visual standards.
• Operate the POS/register and properly process customer purchases.
• Merchandise displays according to visual guidelines.
• Assist with setting up special events and promotions.
• Understand and follow Loss Prevention policies and procedures and communicate Loss Prevention issues to the Store Manager.
• Perform operational upkeep, including sales floor, backroom, and restroom maintenance, cleaning, and mopping.
• Represent the company’s values of being Positive, Playful, Present, and a Difference Maker.
• Work collaboratively with enthusiasm and cheerfulness in a team environment.
• Follow up on customer requests for specific items and suggest additional products.
• Use selling skills to explain product benefits, features, prices, quality, value, and other product information.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• Perk Spot discounts on cell phones, travel, theme parks, and other items
• 401(k) with company match beginning the first of the month after 60 days of employment
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed