Sales Associate - Folsom
About The Position
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! This role involves meeting sales goals, utilizing elevated levels of sales and service to maximize performance, and demonstrating in-depth knowledge of the merchandise. After closing a sale, the associate will monitor all details including shipping, alterations, and special requests to ensure customer satisfaction. The position requires compliance with all sales-related policies and procedures, and a keen interest in the fashion industry and market trends. Additionally, the role focuses on providing the highest level of customer service, building and maintaining repeat clientele, and resolving client problems and complaints quickly and effectively. Operational duties include keeping the selling floor and merchandise neat, organized, and stocked, assisting with inventory maintenance, and participating in all stock, shipping, and receiving protocols. The associate will also comply with Point-of-Sale policies and procedures, execute register functions, adhere to work schedules, and participate in training and development seminars.
Requirements
- Minimum 2 years retail experience.
Responsibilities
- Meet sales goals
- Utilize the elevated levels of sales and service to maximize sales performance
- Demonstrate an in-depth knowledge of the merchandise
- After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
- Comply with all sales related policies and procedures
- Maintain a keen interest in the fashion industry and market trends
- Provide the highest level of customer service
- Build and maintain repeat clientele; utilize client book
- Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
- Keep selling floor and merchandise neat, organized and stocked
- Assist in the maintenance of all inventory in the stockroom and on the selling floor
- Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
- Participate in inventories
- Comply with all Point-of-Sale policies and procedures
- Properly execute all relevant register functions
- Adhere to work schedule, inclusive of time and attendance
- Participate in all relevant training and development seminars, programs and meetings as directed by store management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
