About The Position

America's Best, part of National Vision, is hiring a Sales Associate to support customers and store operations. The role focuses on delivering excellent customer service, helping customers choose eyewear that suits their lifestyle, prescription, and budget, and contributing to store sales goals. The associate may dispense eyeglasses and contact lenses and provide lens training as permitted by state law, while educating customers about eyewear and contact lens care. The position also involves maintaining accurate customer and patient records, communicating order status, answering incoming calls, keeping the store clean and organized, maintaining visual merchandising standards, and supporting inventory control and loss prevention. Duties and work practices may vary according to applicable state licensing and credential requirements. America's Best stores are closed every Sunday.

Requirements

  • Fluent in reading and speaking both English and Spanish.
  • Skilled at multitasking and working in a fast-paced environment.
  • High school diploma or equivalent required.

Nice To Haves

  • At least 1 year of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on their lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean, organized, and visually merchandised to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • Competitive pay
  • Bonus opportunities
  • 401(k) retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotions and career advancement opportunities
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