PT Sales Associate
About The Position
Lovesac is hiring a part-time Sales Associate at Marketplace at Tech Center in Newport News, Virginia. The role focuses on connecting with customers, understanding their needs, and helping them design furniture that suits their lifestyle and space. Associates deliver a customer-first shopping experience, build lasting relationships, and represent the Lovesac brand with integrity in a fast-paced retail environment. The Sales Associate uses the Lovesac selling process, maintains a personal quote pipeline, follows up with customers, demonstrates product knowledge, and works to meet and exceed sales goals and key performance indicators. The position also supports daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and use of store systems and data. Associates contribute to an inclusive team culture and may take on additional priorities or special projects. The position requires working during high-traffic and peak selling periods, including weekends, holidays, and nights. It involves standing and walking for up to eight hours per shift, assembling furniture on the sales floor, and moving furniture weighing up to 75 pounds. Local travel may be required at the company’s discretion.
Requirements
- Must be at least 18 years old.
- At least 1 year of experience in retail or customer service.
- Must regularly work peak selling periods, including weekends, holidays, and nights.
- Ability to use technology for sales and customer support, demonstrate products, assist customers, and use internal CRM systems.
- Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
- Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to move objects, including medium-to-large furniture items weighing up to 75 pounds, between positions and from lower to higher positions.
- Ability to assemble furniture while working on the selling floor.
- Ability to bend, twist, kneel, reach, stoop, crawl, and climb.
- High school education level.
Responsibilities
- Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive sales conversion.
- Build customer connections that encourage loyalty, repeat business, and brand advocacy.
- Own the customer journey by identifying needs, providing service, and developing lasting client relationships.
- Demonstrate product knowledge, lead brand tours, educate customers, and confidently close sales.
- Meet and exceed sales goals and key performance indicators through sound judgment and disciplined execution.
- Contribute to an inclusive, respectful environment for customers and teammates.
- Remain accountable and flexible, learn from feedback, and build relationships that strengthen brand awareness.
- Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
- Use store systems and data to prioritize work and support efficient, customer-focused execution.
- Follow brand standards, safety requirements, and company policies while helping maintain a positive team environment and protect the business.
- Take on additional priorities and special projects as needed.
- Travel to local stores, third-party vendors, or occasional meetings when required by the company.
- Assemble furniture on the selling floor and move furniture items weighing up to 75 pounds.
Benefits
- Performance-based quarterly bonus
- Competitive hourly wage
- 401(k) with company match
- Legal and identity theft plans
- Paid time off and holiday pay
- Associate Resource Groups
- Lovesac Gives Back
- Verizon employee discounts
- Employee Assistance Program (EAP)
- Access to discounted health benefits
- Wellness and gym discounts
- Up to 26 hours of paid time off within the fiscal calendar year
- Time-and-a-half pay for hours worked over 40 in a work week
- Paid sick and safe leave may be available to part-time sales associates in certain jurisdictions
- Time-and-a-half pay for hours worked on specified holidays
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
