Sales Associate, Shops at Liberty Place

Knitwell Group•Philadelphia, PA

About The Position

As a Sales Associate, you serve as a brand ambassador by creating authentic connections with customers and guiding their shopping journeys through personalized styling recommendations. You help maintain an attractive, organized store and sales floor, collaborate with your team to deliver personalized customer experiences, and contribute to an inviting store environment.

Requirements

  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.
  • A hospitality mindset when engaging with customers.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized shopping experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to build brand loyalty.
  • Maintain visual and operational standards while keeping the customer the focus.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across brands.
  • Community impact through philanthropic partnerships.
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