PT Sales Associate

LOVESAC COMPANY•Emeryville, CA
•$22 - $25•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate for its Bay Street store in Emeryville, California. The role focuses on connecting with customers, understanding their needs, and helping them choose furniture suited to their lifestyles and spaces. Associates deliver an engaging, customer-first sales experience, build lasting relationships, and work toward sales goals and performance indicators while representing the Lovesac brand. The position also supports daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. Associates use technology and internal CRM systems to assist customers and support follow-up. The role requires travel of up to 25% as needed and regular availability during high-traffic and peak selling periods, including weekends, holidays, and nights. It involves standing and walking for up to eight hours per shift, assembling furniture on the sales floor, and moving furniture weighing up to 75 pounds.

Requirements

  • Be at least 18 years of age.
  • Have at least 1 year of experience in a retail or customer service role.
  • Regularly work during peak selling periods, including weekends, holidays, and nights.
  • Effectively use technology for sales and customer support, including product demonstrations and internal CRM systems.
  • Be able to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
  • Demonstrate judgment, integrity, and trustworthiness when managing financial transactions and sensitive business and customer information, and when protecting customer privacy and safety.
  • Have effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
  • Stand and walk for extended periods, up to 8 hours per shift.
  • Move objects, including medium to large furniture items weighing up to 75 pounds, between positions and assemble furniture while working on the selling floor.
  • Regularly bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

  • Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversions.
  • Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
  • Own the customer journey by identifying needs, providing service, and developing lasting client relationships.
  • Demonstrate product knowledge, lead brand tours, educate customers, and close sales.
  • Meet and exceed sales goals and key performance indicators through disciplined execution and sound decision-making.
  • Contribute to an inclusive and respectful environment for customers and teammates.
  • Remain accountable, flexible, open to feedback, and committed to learning and growth.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused execution.
  • Follow brand standards, safety requirements, and policies while protecting the business and supporting a positive team environment.
  • Take on additional priorities and special projects as needed.
  • Demonstrate and assemble furniture on the selling floor.

Benefits

  • Performance-based quarterly bonus
  • Competitive hourly wage
  • 401(k) with company match
  • Legal and identity theft plans
  • Paid time off and holiday pay
  • Associate Resource Groups
  • Lovesac Gives Back
  • Verizon employee discounts
  • Employee Assistance Program (EAP)
  • Access to discounted health benefits
  • Wellness and gym discount
  • Up to 26 hours of paid time off within the fiscal calendar year
  • Pay at 1.5 times the regular rate for hours worked over 40 in a work week
  • Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
  • Pay at 1.5 times the regular rate for hours worked on specified holidays
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