Sales Associate

DICKERSON TRANSPORTATION GROUP•Kosciusko, MS

3d•Onsite

About The Position

The Sales Associate works in a convenience and fuel retail location, using cash registers, electronic scanners, and related equipment to process transactions and interact with customers throughout the day. The role provides customer service, helps maintain a clean and healthy environment with stocked merchandise, and may include preparing and serving food items. The company offers competitive pay, bonus incentives, medical insurance, paid time off, and opportunities to grow and develop.

Requirements

Ability to comprehend and perform basic mathematical skills.
Ability to understand and perform basic computer and point-of-sale skills.
Prolonged standing and walking throughout the assigned shift.
Ability to lift and carry up to 15 pounds constantly and up to 40 pounds occasionally.
Ability to bend, stoop, reach, push, and pull as occasionally required.
Ability to perform repetitive movements over long periods.

Nice To Haves

High school diploma or equivalent.
Customer service and sales experience.
Excellent customer service skills.
Good verbal communication and active listening skills.
Service orientation, including willingness to help others and anticipate customer needs.
Ability to mentor co-workers and new hires.
Knowledge of the company's products, services, and customer-related policies.
Ability to use firsthand customer information to improve products and services.
Ability to prioritize important work and manage a broad range of activities.
Energy, drive, results orientation, and effective use of time.

Responsibilities

Greet customers and meet company customer service standards.
Maintain a clean and healthy work environment according to company standards.
Follow laws and regulations governing the sale of government-regulated products or services.
Operate point-of-sale systems and other equipment, including cash registers, calculators, and scanners.
Identify product and service prices and tabulate bills.
Accept cash, checks, vouchers, and credit or debit cards; validate payments and provide appropriate change in accordance with cash control policies.
Help customers with questions and price discrepancies.
Process returns and exchanges according to store policy.
Help customers locate products, resolve complaints, and obtain information.
Bag, box, and wrap purchased items.
Balance the cash register at the beginning and end of the shift and reconcile sales at the end of the shift.
Prepare and serve food items, such as pizza and ice cream orders, as required.
Replenish and rotate products, including items in coolers and freezers, as required.
Perform other related duties as assigned.