Sales Associate

SnipesChampaign, IL
Onsite

About The Position

SNIPES is a leading global retailer of sneakers and streetwear, with over 750 stores across Europe and the USA. Since 1998, SNIPES has been deeply embedded in street culture, fostering community connections and continuous growth. Our brand thrives on youth culture, offering a wide selection of renowned sneaker and apparel brands online and in-store. We actively engage with subcultures, sponsor major hip-hop festivals and sports teams, and collaborate with influential figures like DJ Khaled to remain connected to our community and maintain our roots in global street culture. Through our community program, "SNIPES serves," we support local needs, empower individuals, and celebrate our dynamic culture, always prioritizing giving back.

Requirements

  • Must be at least 16 years of age
  • Strong attention to detail
  • Able to work various shifts including weekends and holidays
  • Must present a neat appearance and personal grooming
  • Candidate will be required to stand for long periods of time throughout their shift.
  • Lifting between 15-30 pounds.

Nice To Haves

  • Enthusiasm for the brand
  • Strong customer service skills
  • Excellent communication skills
  • Disciplined and self-motivated
  • Goal oriented
  • Team player
  • Adaptable and flexible
  • Fast learner

Responsibilities

  • Achieve or exceed established goals, including sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts, and contests.
  • Actively participate in all contests, promotions, and sales incentive programs.
  • Maintain an awareness of all sales promotions.
  • Possess a complete working knowledge and utilize selling skills and customer service standards as set forth in Company training programs.
  • Develop and maintain customer relationships through a friendly attitude and excellent customer service.
  • Answer the telephone in a friendly and professional manner.
  • Meet Company standards for store appearance, performance, product knowledge, and store operations.
  • Assist store management as needed to maintain the store.
  • Keep sales floor and stock area clean and organized.
  • Follow visual merchandising standards, including keeping fixtures straightened and filled, colorizing displays, and others as directed by the Store Manager/Assistant Manager.
  • Assist Store Manager/Assistant Manager to take markdowns in a correct and timely manner.
  • Complete work within deadlines and ask for additional assignments.
  • Perform with minimum supervision.
  • Follow all security policies and procedures, including zone defense.
  • Recognize and react to potential loss prevention issues.
  • Watch for potential shortages through prompt servicing of customers, notifying management of external theft (shoplifting) and internal theft.
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