GU Sales Associate

UNIQLO•GU NY SOHO(GUUS), NY
•Onsite

About The Position

GU is UNIQLO’s sister brand, a fashion brand from Tokyo and the second-largest company brand. GU is the No. 1 fashion brand in Japan and launched its first store in the USA in 2024. GU’s concept is YOUR FREEDOM, helping people to be themselves and enjoy their individuality through clothing. As a “unique low-priced fashion brand,” GU believes that, together with UNIQLO, the group will be the No. 1 apparel company in the world! The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Requirements

  • High School Diploma or GED.
  • Ability to effectively communicate and follow instructions.
  • Ability to work a flexible schedule that meets the business needs, including evenings and weekends.
  • Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 lbs.
  • Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
  • People who are cheerful and energetic, and enjoy interacting with others and assisting when they see a need.
  • People who value teamwork and can motivate one another.
  • People who are proactive in everything they do and want to develop as a professional through their work experiences.
  • Full-Time Availability Requirements: Average 32 or more hours per week based on business seasonality.
  • Open availability on weekends (religious exemptions will be considered).
  • Restrictions on availability limited to two days per week.

Responsibilities

  • Meet and exceed sales goals.
  • Maintain brand and operational standards (visual, cleanliness, etc.).
  • Manage customer needs and exceed expectations.
  • Be knowledgeable of fitting room standards and assist when needed.
  • Act as cashier when required by following cashier protocol.
  • Process shipment and ensure all merchandise is represented on the floor in full size run.
  • Assist management to identify and resolve issues in the store.
  • Provide product and brand knowledge to customers.
  • Follow all company policy and procedures & notify management of any infractions.
  • Assist with special projects as assigned by management.

Benefits

  • Comprehensive health, vision, and dental insurance plans and time off benefits (full-time employees only).
  • 401K Savings Plan (with employer matching)
  • Plum benefits, commuter benefits, gym discounts and 30% GU Employee Discount
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