Sales Associate-ANN

KnitWell Group•Estero, FL

3d•Onsite

About The Position

As a Sales Associate, you are a brand ambassador who creates authentic connections with customers and guides their shopping journey with personalized styling recommendations. You help maintain an inviting store by keeping merchandise organized and properly placed on the sales floor. Working with your team, you support personalized customer experiences and a welcoming sales-floor environment. The role includes listening to customers’ needs, sharing product knowledge, and using brand behaviors and personalized service to build loyalty. You uphold visual and operational standards, use technology to stay informed about company priorities and promotions, and help customers have a seamless omnichannel shopping experience. You also partner with store leaders to meet individual goals and daily expectations and build productive relationships with colleagues.

Requirements

Bring a hospitality mindset when engaging with customers.
Have flexible availability, including evenings, weekends, and holidays.
Be technology proficient and able to operate a point-of-sale system.

Nice To Haves

Sales Associate or customer-focused experience.

Responsibilities

Connect with customers, listen to their needs, and create personalized customer experiences.
Share product knowledge and recommendations to help style customers.
Use brand behaviors and personalized service to drive brand loyalty.
Uphold visual and operational standards while keeping the customer the focus.
Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
Partner with store leaders to achieve individual goals and daily expectations.
Build productive relationships by sharing ideas and helping others.
Keep merchandise organized and properly placed on the sales floor.