Sales Associate

GOODWILL INDUSTRIES OF EL PASO INC•Las Cruces, NM

14d•Onsite

About The Position

The Sales Associate/Cashier provides customer service, transports merchandise to the sales floor, stocks and rotates shelves, displays merchandise, and operates the cash register. The role also provides support services by working with individuals with disabilities or disadvantages and assisting in Goodwill Industries of El Paso, Inc.’s rehabilitation process. The position performs cashiering and store duties, including greeting and assisting customers, handling purchases and returns, maintaining merchandise displays and store cleanliness, supporting sales goals, and helping ensure donations reach the sales floor. The associate follows company and department procedures, observes safety and security requirements, reports accidents or unusual occurrences, and maintains confidentiality regarding the organization and people receiving services.

Requirements

At least six months of retail experience operating a cash register, counting money, and making change.
Pleasant and friendly attitude.
Basic reading, writing, and math skills; ability to read, write, and speak English.
Ability to assess merchandise values realistically.
Ability to follow written or verbal instructions.
Ability to work various schedules and flexible hours, including nights and weekends.
Willingness to transfer to other stores as requested.
Ability to work with minimal supervision.
Ability to develop and maintain effective working relationships with supervisors, coworkers, customers, donors, and people receiving services.
Ability to maintain a positive, friendly attitude and a neat, clean, well-groomed appearance.
Ability to support disabled or disadvantaged people and assist in Goodwill Industries of El Paso, Inc.’s rehabilitation process.
Ability to lift, push, and pull at least 30 pounds; stand for extended periods; and bend, reach, and stretch repeatedly during a shift.
Ability to move throughout the store, production area, and donation center or site.

Responsibilities

Operate the cash register accurately, including processing sales, voids, over-rings, pricing, receipts, and payments; make change and handle cash, credit cards, and checks according to SOPs.
Count cash drawers and register funds before and after shifts, prepare daily reports, and account for overages and shortages.
Greet customers, offer assistance with merchandise selection, suggest alternative or additional items, answer questions, and refer concerns to the Supervisor when needed.
Bag items and handle returns.
Stock, rotate, arrange, and display merchandise according to established procedures and guidelines; return merchandise to its proper place and clean toppers as needed.
Maintain a neat and orderly store through dusting, sweeping, housekeeping, and cleaning work areas at the end of each shift.
Assist with general store, production, and donation center duties as assigned, including helping donations reach the sales floor in a timely manner.
Relieve other clerks during breaks, lunch, and emergencies.
Report supply needs to the Supervisor and report unusual or suspicious occurrences to management.
Help protect the cash register and store inventory, observe customers to reduce pilferage, and treat all donated or purchased items as company property.
Assist customers in dressing rooms and keep the area clean.
Support store management with cash, cash receipts, and reporting.
Contribute to achievement of store sales goals and attend required meetings and training sessions.
Follow company and department policies, safety rules, dress code, attendance, and personal hygiene standards; wear the company-issued name badge.
Demonstrate positive work habits and serve as a role model for employees, program participants, and people receiving rehabilitation services.
Maintain confidentiality regarding Goodwill Industries of El Paso, Inc. and people receiving services.
Assist in other areas as requested.