Sales Associate

Lilly Pulitzer•Orlando, FL

About The Position

The Sales Associate assists with the daily operation of a Lilly Pulitzer retail store, including sales, customer service, and safeguarding store assets. The role requires understanding the Lilly Pulitzer concept, lifestyle, customer, merchandise, and heritage, and presenting and selling merchandise in a way that is consistent with the brand. The Sales Associate greets customers, provides appropriate sales assistance, knows the merchandise on the sales floor, and makes relevant suggestions. They may also offer management ideas to improve merchandising and grow the business. The position uses the EREG point-of-sale system for register transactions, inventory receiving and transfers, and opening and closing registers and the store. The Sales Associate helps maintain inventory integrity, prevent shrink, perform cycle counts and annual physical inventory, and follow company policies and procedures. The role is seasonal and may involve flexible and additional working hours during peak periods.

Requirements

Genuine enthusiasm and interest in the Lilly Pulitzer concept, customer, and merchandise.
Sufficient fashion credibility to sell merchandise to customers.
Initiative and self-assurance to approach and sell to customers comfortably.
Dedication, commitment, and initiative to operate a store dependably with minimal supervision or direction.
Schedule flexibility to accommodate typical retail store hours and, during peak periods, potentially additional working hours.
Ability and comfort operating an automated point-of-sale system.
Detail orientation necessary to safeguard store assets, including cash reconciliation and inventory management.
Prior retail store experience is required.

Nice To Haves

A four-year college degree is preferred but not required.

Responsibilities

Understand the Lilly Pulitzer concept, lifestyle, customer, merchandise, and heritage.
Present and sell merchandise consistently with the brand.
Greet customers and provide appropriate sales assistance.
Know merchandise on the sales floor and suggest appropriate items to customers.
Provide management with merchandising suggestions that may improve sales.
Build a personal client book.
Learn and use the EREG point-of-sale system for routine register transactions, inventory receiving and transfers, and opening and closing registers and the store.
Safeguard store assets and maintain inventory integrity.
Prevent inventory shrink to the extent reasonable and appropriate.
Assist with cycle counts and the year-end comprehensive physical inventory.
Operate the store consistently with company policies and procedures.
Offer ideas to grow and improve the business, including ideas related to merchandising, staffing, displays, fixtures, advertising, promotions, or hours of operation.