Sales Associate

PACSUN • Des Peres, MO

3d

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role also executes initiatives and tasks assigned by the leadership team and contributes positively to the store team while consistently providing an exceptional customer experience.

The associate delivers engaging, positive, and authentic customer interactions; focuses on full-price selling while staying aware of product value and promotions; handles customer situations in accordance with policies and procedures; completes assigned work efficiently; and maintains visual, organization, cleanliness, safety, and loss-prevention standards. The role also supports sales and operational goals, participates in company and store contests and events, and carries out digital sales strategies, including ship-from-store and BOPIS.

This is a part-time position requiring availability for 20–40 hours per week. Schedule flexibility, including weekends, nights, and peak holiday periods, is required. The role involves working on the sales floor, in the stockroom, and in office areas, in an open environment with fluctuating temperatures and standard lighting.

Requirements

• Passion for products, brands, fashion, and trends.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time-management skills.
• Proficiency in math and strong computer skills.
• Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
• Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
• Ability to frequently sit or stand for long periods and climb ladders as needed.
• Ability to talk or hear regularly; frequently sit, stand, walk, use hands to handle or feel items, and reach, twist, or squat.
• Ability to maneuver around sales floor, stockroom, and office areas.
• Close and distance vision, depth perception, and ability to adjust focus.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Deliver an engaging, positive, and authentic customer experience.
• Focus on full-price selling while maintaining awareness of product value and promotions.
• Handle customer situations in compliance with policies and procedures, seek solutions, and partner with leadership on escalated issues.
• Complete assigned tasks in a timely and efficient manner.
• Execute visual directives and maintain company visual standards.
• Support organization and cleanliness standards to promote a safe working and shopping environment.
• Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
• Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
• Share customer feedback with the leadership team to improve the customer experience.
• Participate in company and store contests and events.
• Stay current on financial goals and priorities.
• Support the leadership team in achieving sales and operational goals.
• Support and execute digital sales strategies, including ship-from-store and BOPIS.
• Represent the PacSun brand by demonstrating passion for products, brands, fashion, and trends.
• Contribute to a positive working environment by exhibiting core value behaviors.
• Maintain the company's fashion image by following Employee Appearance Guidelines.
• Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED