SALES ASSOCIATE (Ashley 71st/FT)- Non Safety Sensitive

Mathis Home•Tulsa, OK

1d•Onsite

About The Position

Sales Associates promote and sell merchandise displayed on the showroom floor. They work directly with internal and external customers, follow up on customer orders and inquiries, and assist with any problems associated with merchandise in conjunction with customer service and warehouse operations. Sales Associates also work on an organizational level with other departments to ensure customer needs are met. This role requires staying educated on new products, policies, and advertisements, and utilizing knowledge of methods for showing, promoting, and selling products. Excellent customer relations and follow-up with customers via email and phone are essential. Any other duties as directed by management are also part of the role.

Requirements

Must be able to walk or stand for long periods of time.
Must be able to listen and respond to customer’s needs.
Ability to communicate effectively with team members.
Sales experience preferred, not required.
Positive attitude when working with internal and external customers.
Knowledge of employment and safety procedures.
Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, typing, hearing/listening and repetitive motion.
Lifting up to 40 lbs. rarely, and/or up to 10 lbs. occasionally to move objects.

Responsibilities

Promote and sell merchandise displayed on show room floor.
Work directly with internal and external customers.
Follow up with customer orders and inquires.
Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations.
Work on an organizational level with other departments to ensure customer needs are met.
Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs.
Explain features of products in a manner that the customer will understand.
Explain features of products that will benefit the customers based on their needs.
Prepare sales tickets for orders obtained.
Assist customers in making product selections based on customers specifications.
Recommend, select, and help locate or obtain merchandise based on customer needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Must stay educated on new products, policies, as well as advertisements the store is running.
Use excellent customer relations.
Following up with customers by email and phone.
Perform any other duties as directed by management.