About The Position

The Sales Associate generates sales by demonstrating passion for product, brands, fashion and trends to customers. The role also executes initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team by consistently providing an exceptional customer experience. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights and peak holiday periods.

Requirements

  • Passion for product, brands, fashion and trends.
  • Effective written, verbal and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week, including weekends, nights and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk and hear regularly; sit, stand, walk, use hands to handle or feel items, and reach, twist or squat frequently.
  • Ability to maneuver around sales-floor, stockroom and office areas.
  • Close and distance vision, depth perception and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Deliver an engaging, positive and authentic customer experience.
  • Focus on full-price selling while staying aware of product value and promotions.
  • Handle customer situations according to policy, seek solutions and involve leadership for escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Support organization and cleanliness to promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide and the Safety Program.
  • Follow Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Represent the PacSun brand through passion for product, brands, fashion and trends.
  • Contribute to a positive work environment by exhibiting core value behaviors.
  • Maintain the company’s fashion image by following Employee Appearance Guidelines.
  • Learn about products, brands, fashion and trends, and work to improve individual performance as a productive team member.

Benefits

  • Associate discount of 30–50% on merchandise online and in stores.
  • Immediate 100% vesting of 401(k) contributions and employer match.
  • Calm Premium access for all employees.
  • Employee perks throughout the year.
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