Sales Associate PT under 20 hours

Samsonite•Nashville, TN

6h•Onsite

About The Position

As part of TUMI’s Retail team, the Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains strong client relationships, and drives sales through outstanding service. The role calls for a commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. The retail environment encourages entrepreneurial spirit and offers growth opportunities while the team works to increase sales and KPIs, build client awareness, provide world-class service, and grow the brand. The position is part-time and under 20 hours. Retail Store Associates may be eligible for the quarterly sales bonus program; eligibility is based on performance against the quarterly sales plan and may be prorated depending on various factors.

Requirements

Strong sales and client-experience skills; luxury-market experience preferred.
Demonstrated success meeting sales goals and achieving KPIs.
Strong time-management skills.
Strong sense of integrity and ability to lead by example.
Ability to work flexible hours, including nights, weekends, mornings, and holidays as needed.
Ability to stand, move around the store, lift and push boxes weighing 30 pounds, and use a ladder to complete job duties.

Nice To Haves

Understanding of and genuine passion for the TUMI brand, its lifestyle, clients, and product assortment.
Experience in the luxury market.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Support a coaching culture by practicing TUMI skills continuously with the store team and providing constructive feedback to team members.
Demonstrate company values, remain open to new ideas and concepts, and learn and apply them to the job.
Complete quarterly goal setting for personal development.
Communicate effectively in writing and verbally, listen actively, adjust communication to the audience, collaborate with others, and remain open to feedback.
Maintain ethical conduct, remain calm, and deescalate situations when needed.
Manage personal timecards to support payroll accuracy; stay current with training; complete assigned tasks by deadlines; and follow company policies and procedures.
Ensure the store meets visual guidelines and directives, including cleanliness standards.
Promote excellent client service by using client books and thank-you cards and executing event strategies.
Ensure a consistent, superior client experience.