Sales Associate PT under 20 hours

Tumi•Nashville, TN

2d•Onsite

About The Position

The Sales Associate is part of TUMI’s Retail team and creates a client experience that reflects the brand while building and maintaining client relationships and driving sales through outstanding service. The role suits someone committed to client service with an understanding of, or passion for, luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers opportunities for growth as the team increases sales and key performance indicators, builds client awareness, provides world-class service, and grows the brand. This is a part-time role under 20 hours. Retail team members stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder as needed. Availability must be flexible to cover nights, weekends, mornings, and holidays as needed.

Requirements

Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
Value collaboration and be open to feedback.
Have strong sales and client experience; luxury-market experience is preferred.
Demonstrate success in meeting sales goals and achieving KPIs.
Have flexible availability for nights, weekends, mornings, and holidays as needed.
Demonstrate integrity and the ability to lead by example.
Have strong time-management skills.
Be able to stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to perform job duties.

Nice To Haves

Retail sales or client-experience background in the luxury market.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster coaching, practice TUMI skills with the store team, and provide constructive feedback to team members.
Demonstrate company culture and organizational core values; stay open to new ideas and apply them quickly.
Complete quarterly personal development goal setting.
Communicate effectively in writing and verbally, listen actively, adapt communication to the audience, collaborate, and remain open to feedback.
Maintain ethical conduct and remain calm while de-escalating situations.
Manage personal timecards to support payroll accuracy, stay current with training, complete assigned tasks on time, and follow company policies and procedures.
Ensure the store follows visual guidelines and cleanliness standards.
Support excellent client service by using client books and thank-you cards and executing event strategies.
Help ensure a consistent, superior client experience.

Benefits

Career pathing
Work-life balance
Training and professional development
Sick time
Employee discount
Employee Assistance Program (EAP)
401(k) with company match
Potential eligibility for the quarterly sales bonus program, subject to performance against the quarterly sales plan and possible proration
Competitive salaries
Comprehensive benefits programs