PT Sales Associate
About The Position
Lovesac is hiring a part-time Sales Associate at its Providence Marketplace location in Mount Juliet, Tennessee. The role focuses on connecting with customers, helping them choose and design furniture to fit their lifestyles and spaces, and delivering a positive, customer-first experience. Associates use the Lovesac selling process, product knowledge, and customer relationship-building to drive sales and meet performance goals. They also contribute to an inclusive team culture and support daily store operations, including opening and closing, inventory, visual standards, and promotions. The position requires working during high-traffic selling periods, including nights, weekends, and holidays, and may involve travel to local stores, vendors, or occasional meetings. The listed hourly pay range is $15.00–$17.00. Associates may be eligible for a performance-based quarterly bonus, up to 26 hours of paid time off per fiscal year, holiday pay, and overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week. Additional benefits and eligibility are subject to company policies and plan documents.
Requirements
- Must be at least 18 years old.
- At least 1 year of experience in retail or customer service.
- Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
- Ability to use technology for sales and customer support, demonstrate products, assist customers, and use internal CRM systems.
- Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
- Sound judgment, integrity, and trustworthiness when managing financial transactions and sensitive business and customer data, protecting customer privacy, and ensuring the comfort and safety of people and property.
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to move objects, including medium to large furniture items weighing up to 75 pounds, between positions or from a lower to a higher position.
- Ability to assemble furniture while working on the selling floor.
- Ability to bend, twist, kneel, reach, stoop, crawl, and climb.
Responsibilities
- Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversions.
- Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
- Manage the customer journey by identifying needs, providing service, and building lasting relationships.
- Demonstrate product knowledge, provide engaging brand tours and product education, and close sales.
- Manage individual performance and work toward meeting or exceeding sales goals and key performance indicators.
- Contribute to an inclusive, respectful environment for customers and teammates.
- Remain accountable and flexible, learn from feedback, and build relationships through everyday interactions.
- Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
- Use store systems and data to prioritize work and support efficient, customer-focused execution.
- Follow brand standards, safety requirements, and company policies while supporting the team and protecting the business.
- Take on additional priorities and special projects as needed.
- Assemble furniture on the selling floor and move furniture items as required.
Benefits
- Performance-based quarterly bonus
- Competitive hourly wage
- 401(k) with company match
- Legal and ID theft plans
- Paid time off and holiday pay
- Associate Resource Groups
- Lovesac Gives Back
- Verizon employee discounts
- Employee Assistance Program (EAP)
- Access to discounted health benefits
- Wellness and gym discount
- Up to 26 hours of paid time off within the fiscal calendar year
- Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
- Paid sick and safe leave may be available to part-time sales associates in certain jurisdictions
- Holiday hours worked are paid at 1.5 times the regular rate
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
