sales associate

Carters Inc. • Pearland, TX

1d

About The Position

As a Sales Associate at Carter’s, you are the first face of the brand for growing families. You welcome customers and help them find products for babies and young children throughout their parenting journey. You work in a welcoming and inclusive retail environment, build connections with customers and teammates, and contribute to a positive shopping experience. Carter’s offers training, development, and opportunities to grow in the role and beyond.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Proactively resolve customer issues and serve multiple customers in a busy retail environment.
• Assist with omnichannel services as needed to meet customer needs and ensure a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss through exceptional customer service and by maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program support to earn a GED or bachelor’s degree tuition-free, or learn English as a second language.
• Professional and personal development, including training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed