Sales Associate

CAMPBELL OIL COMPANY INC•Shallotte, NC

1d•Onsite

About The Position

The Sales Associate is a customer-focused member of the Minuteman Food Mart convenience store team. The role helps create a positive and welcoming environment by serving customers, processing transactions, stocking and organizing merchandise, monitoring inventory and product dates, and keeping the store clean. Associates follow food-safety, cash-handling, company, safety, and security procedures and work with teammates to support smooth store operations. A detailed job description will be available when employment begins. Duties may vary depending on the store and its operations.

Requirements

People-first mentality and a commitment to fast, friendly service with a smile.
Excellent customer service skills and the ability to interact professionally with diverse customers.
Strong verbal communication skills.
Basic math skills for transactions, making change, and calculating discounts.
Ability to work in a fast-paced environment and handle multiple tasks at once.
Flexibility to work different shifts, including evenings, weekends, and holidays.
Attention to detail and ability to organize and arrange merchandise.
Ability to work as part of a team and contribute to a positive, collaborative environment.
Physical stamina to stand, walk, and perform repetitive tasks for extended periods.
Willingness to learn and follow supervisors’ and managers’ instructions.
Ability to stand, walk, sit, communicate verbally, hear, use hands to prepare orders or display inventory, and lift up to 15 pounds.
Ability to occasionally use material-handling equipment and a mop/bucket system.

Nice To Haves

Prior retail or customer service experience is preferred but not required.
Knowledge of cash-handling procedures and experience operating cash registers or POS systems is a plus.

Responsibilities

Greet customers courteously and provide exceptional service.
Help customers locate products and answer questions about merchandise, pricing, and promotions.
Operate cash registers and POS systems to process cash, credit-card, and other electronic payments accurately.
Keep shelves, displays, and the store organized and clean.
Stock shelves, coolers, and displays, rotating and organizing merchandise appropriately.
Monitor inventory and notify a supervisor when products need restocking.
Follow procedures for handling cash, coupons, and store discounts.
Maintain working knowledge of products, new arrivals, and promotions.
Check expiration dates and remove expired or damaged products.
Follow food-safety and handling procedures for perishable items.
Collaborate with team members and assist with opening and closing procedures.
Handle customer complaints professionally and escalate issues when needed.
Follow company policies, procedures, safety rules, and security protocols.
Perform cleaning tasks, including sweeping, mopping, and sanitizing surfaces.