Sales Associate

Comfrt•Bloomington, MN

5d•$16 - $18•Onsite

About The Position

Comfrt is a mental wellness-focused apparel brand dedicated to creating products that provide comfort and ease anxiety. Their mission is to build an authentic community where retail stores serve as a welcoming space for everyone to find their "comfort zone." As a Sales Associate, you are the primary connection between the brand and the community. You are responsible for delivering exceptional customer service, driving sales through product knowledge, and maintaining a high-standard store environment. The company prioritizes a people-first approach, treating every customer with empathy, kindness, and professional expertise. The offered pay for this role is $16-$18/hr based on experience.

Requirements

Previous experience in retail, customer service, or a fast-paced environment is preferred.
Strong verbal communication and interpersonal skills.
Ability to work a flexible schedule, including weekends and holidays.
Physical ability to stand for long periods and handle inventory shipments.
Must be able to lift up to 40 lbs.

Responsibilities

Act as a representative of the brand, adhering to styling and service standards while sharing our mission with every guest.
Develop lasting customer relationships through personalized service, product expertise, and styling advice.
Meet or exceed individual and team sales goals and KPIs (Key Performance Indicators) by providing tailored product recommendations.
Maintain high energy on the floor, managing multiple customers simultaneously and adapting selling techniques to meet business needs.
Assist in brand-led social media initiatives and in-store activations to engage our online and local communities.
Participate in creating and sharing digital content (such as short-form videos) to showcase new products and brand stories.
Support daily operational tasks including receiving shipments, processing inventory, and managing product movement (must be able to lift up to 40 lbs).
Ensure the sales floor is consistently stocked and organized to maintain brand visual standards.
Efficiently handle all point-of-sale (POS) functions, including purchases, returns, exchanges, and online order pickups.
Keep the sales floor and stockroom clean, safe, and organized according to company policy.
Foster a positive, trust-based work environment by supporting teammates in all functional areas.
Participate in training programs and brand initiatives; be open to feedback to continuously improve performance.
Maintain a calm and professional demeanor, especially during high-traffic periods.