Full Time - Sales Associate - Building Materials - Opening

Lowe's Companies, Inc.•Plymouth, IN

About The Position

The Sales Associate is a customer-facing role in Lowe’s Building Materials department. The associate welcomes customers, helps them find and select products and services, answers questions, and supports customers’ home improvement needs. Work includes organizing and replenishing merchandise, assisting with orders and deliveries, and preparing merchandise for customers, which may include cutting and bundling wood or cutting drywall. Associates may also train across other store areas and guide customers through shopping or checkout. Duties can vary by department and store needs. The role may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving or shaking objects and equipment, and physical activities such as prolonged standing or sitting and lifting merchandise. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare merchandise based on customer needs, including cutting and bundling wood or cutting drywall.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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