Full Time - Sales Associate - ProServices - Day

Lowe's Home Centers•Attleboro, MA

18h•Onsite

About The Position

The Sales Associate welcomes customers to Lowe’s and helps them find products and services for home improvement projects. The role focuses on listening to customers, answering questions, helping them select and handle merchandise, and ensuring their needs are met. Associates are assigned to a department based on hiring needs and skillsets, such as Pro Services, Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Electrical, Paint, Home Décor, or Tool Rental. Daily duties may vary by department and can include preparing merchandise for customers, such as tinting and mixing paint or cutting materials. The work involves interacting with customers throughout the day, organizing and replenishing merchandise, and occasionally loading merchandise. Associates may cross-train in other store areas and may occasionally travel to meetings, training, or neighboring stores. Working conditions can include indoor and outdoor environments, varying climates, noise, and moving or shaking objects and equipment. Lifting methods depend on the role, weight, and volume; single lifts are limited to 75 pounds under the stated guidelines, with team lifts used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift a minimum of 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help deliver customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Health insurance options.
Tuition assistance and trade skills scholarships.
Company-matching 401(k).
Employee Stock Purchase Program, subject to eligibility.
10% associate discount and a broad discount platform.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, which may include vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program, including work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Potential annual bonuses, deferred compensation plan enrollment, and grant awards, subject to eligibility.